Support

Write to contact@sonicfield.org or use Sonic Field's contact page. No support message is sent automatically.

When reporting a problem

Include the host you used, the public source link when relevant, the visible error, and whether a fresh search succeeds. Describe which interaction failed. Keep passwords, tokens, private conversations, and recordings out of the report.

If the reading view is blank

Open a new conversation and ask for a reading list again. For a development connection, check that the hosted endpoint is connected and refresh its tools. If the view remains blank, report the host and visible behavior. A source list returned as text can still be inspected through its public links.

Search and source problems

Try a short literal topic. Requested Spanish text does not guarantee Spanish source content; some translated topic queries return no matches. A listed legacy source may have an unavailable detail endpoint. The service reports that failure rather than substituting a different record.

For source corrections, attribution, rights, or removal requests, identify the public page and concern. The service cannot edit source records or manage accounts. Support response times are not guaranteed.

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